A more effective communication suite will: enhance your productivity; develop customer relations; ensure speed of communication; and be easy to navigate. Our communication specialists can provide hundreds of options and can personally craft an affordable solution that ensures effective communication. We also provide scalable systems that can adapt for growth.
VoIP is gaining a lot of attention in the business world. Over 80% of our customers have found a VoIP provider allows them great versatility at a lower price. Although VoIP is an amazing, low cost solution it may not be suitable for all businesses. We offer a free communication analysis to examine your needs and suggest the solution that best fits.
What is VoIP?
A few years ago, computer networks used many different protocols for communication. Such as IPX/SPX for Netware Networks, NetBEUI for Windows networks, and IP (Internet Protocol) for Sun Microsystems networks and the Internet in general. As a result of the Internet's growing popularity, most everyone standardized to IP for transmitting data on local and wide-area networks. IP became the de-facto standard for computers to interface. The technology is simple: a single piece of information is broken down into smaller pieces called "packets". The packets are encoded with a destination address then sent to the destination. Sometimes packets will be sent over different "routes" but they will still end up at the same destination. They are then reassembled into the original piece of information and delivered to the recipient. It's kind of like disassembling your car in Los Angeles, shipping the pieces to Chicago via different carriers, then reassembling the car in Chicago and driving it away. The good news is that the process is transparent to the user.
Before VoIP, the methods for transmitting voice were vastly different than those used to transmit data. They were mutually exclusive and to transmit both on a single line (like a T1 for example) you had to split the T1 into two different channels and use expensive equipment to "channelize" the information. Transmitting voice over your network was costly and required the involvement of one or more engineers.
VoIP has simplified this process. A piece of hardware or software converts your voice into IP packets, and sends them to their destination across your regular network or Internet lines, then reassembles and converts them into voice. It's the word "hello" converted to IP, sent across your computer network, then reconverted into "hello" again. Conversations can take place in a fairly normal bi-directional manner using VoIP.
Providers
Cbeyond is the voice and broadband Internet provider built exclusively to serve small businesses. They work exclusively with this growing entrepreneurial class of customers and it shows in everything they do — from their customized packages to their unique customer support. They offer local, long distance and Internet packages, anytime account management. Cbeyond is the industry-first VoIP platform give small businesses the communication tools that big businesses enjoy at an affordable price. As a Premier Technology Partner, Evarus works with Cbeyond to handle your complete transition to this tier 1 VoIP provider. Unlike other telephony companies like AT&T, Evarus will handle all aspects of your Cbeyond installation and support. You will deal with 1 company from start to finish.
Phones
Polycom
The Polycom CX family offers the high quality, high definition wideband audio experience users expect from Polycom. Whether you choose the hands-free CX100 speakerphone, CX200 desktop phone, CX400 cordless phone, CX700 IP phone, or all of the above, each provides full, convenient access to the advanced presence enabled features of the Microsoft Office Communications Server 2007.
Cisco
Cisco enables people to make powerful connections — whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible — providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 63,050 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies.